Can you juggle with web metrics?

February 20, 2008

Teaser Webmetrics

“Since I’ve got all these things I can measure, I’m paralyzed by all the opportunities.” (CEO of a service company) What do you know about your homepage? Did you ever think about defining web metrics? Read the rest of this entry »

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Usability and Joy of Use

February 14, 2008

Survival of the Easiest: The web follows a kind of Sheer Design Darwinism. As you will see, this article is about the key technique for superior customer relationship: Usability! Read the rest of this entry »